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CLOSE-OUT SALE - SEE BELOW!!!
RESALE PERMIT REQUIRED
All resellers must fax a copy of the resale permit to us at (310)838-7387 to activate a wholesale account with Bam Bam & Friends. Some states/countries may not assign resale permits to retailers, a valid business license can be substituted for a resale permit.
To be able to purchase at wholesale prices you need to email us your request and we will email/fax our application to you. Once we received it, you will be able to view the wholesale prices and shop online.
MINIMUM ORDER
There is a minimum order of $300.00 for NEW ACCOUNTS (not including shipping charge). There will be NO MINIMUM ORDER requirement for existing customers.
PAYMENT METHODS
Credit cards are the easiest and fast method of payment. We accept Visa, Master Card, and American Express
HOW TO ORDER
We will be happy to help you with your order. You can place an order one of 4 ways:
1. Give Us a Call at 1-310-838-7387
2. Order Online: After you opened an account with us, you can simply place your order online.
3. E-mail Your Order: Send your account info, order, and payment info to bambamandfriends@hotmail.com
4. Fax Your Purchase Order: You can fax your P.O. or our order form to (310)838-8296.
LEAD TIME / SHIPPING
In stock items will be processed and shipped within 48 hours after receipt of payment (excluding weekends and holidays). Domestic orders are shipped via insured UPS Ground service. Expedited shipping can be accomodated via UPS Next Day, 2-Day, or 3-Day services upon request and for additional charge. Shipping and handling charges will apply to all orders under $400.00, we offer FREE UPS GROUND SHIPPING (within the contiguous US) for orders over USD$ 451.00 and free shipping + 5% off total for orders over $500.
BACK ORDER / DISCONTINUED ITEMS
In some infrequent situations, we may take your order and later discover that the item is not available (i.e., out of stock or discontinued). In such cases we will notify you immediately by phone or e-mail about the issue. You will have the option to cancel the order, to wait for back order, or to revise your order.
Product availability is subject to change without notice. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors.
CANCELLATION OF ORDER
Bam Bam & Friends strives to process and ship all orders as promptly as possible. If your order has not yet entered the shipping process, you may cancel or revise your order. A full refund will be issued if your order has not yet been shipped when you cancel the order. In the event that the order has shipped prior to the receipt of your cancellation notice, the return/exchange policy will apply.
RETURNS OR EXCHANGE
All returns must be accompanied by a RMA (Return Merchandise Authorization) number and made within 5 days of the ship date located on the invoice. Returns without prior authorization / RMA number will not be accepted. All refused/returned orders without a RMA number will result in a 15% restocking fee. Item(s) must be returned in original condition, unused, and have all original tags attached. Bam Bam & Friends will provide a replacement item (based upon availability), in-house credit, or a refund. Shipping and handling charges are non-refundable. Return or exchanges shipping charges are the sole responsibility of the customer.
Returns must be sent to:
Bam Bam & Friends
4311 Overland Ave
Culver City, CA 90230
(310)83-7387 F: (310)838-8296